How to level a washing machine and stop it shaking

A washing machine that shakes, walks across the floor or bangs during spin is usually not broken — it is simply not level, or not standing firmly on all four feet. Leveling takes about 15 minutes and protects the machine's suspension and bearings.

What you need

• A spirit level (a short torpedo level is fine).
• An adjustable wrench or the right size open-ended wrench for the leg lock nuts.
• A helper to tilt the machine.

Step by step

1. Remove shipping bolts on a new front-loader if they are still fitted. Running a washer with transit bolts in place causes violent shaking and damage.
2. Check side to side and front to back by placing the level on top of the machine.
3. Loosen the lock nuts on the front legs, then screw each leg in or out until the machine is level. Keep the legs as short as possible for stability.
4. Check for rocking by pressing diagonally on each top corner. Any movement means a leg is not touching the floor.
5. Tighten the lock nuts up against the cabinet. This is the step most people miss, and without it the legs work loose again.

Self-leveling rear legs

Some top-load washers have rear legs that adjust themselves. Tilt the washer forward a few inches with the help of a second person and set it down gently; the rear legs settle to the floor. Then adjust the front legs as above.

Floor problems

• Bouncy wooden floors amplify vibration. Placing the washer near a wall or over a joist helps; a rigid platform or reinforcement may be needed.
• Uneven concrete may need a leg extended further than usual.
• Anti-vibration pads can reduce noise but should not be used to make up for poor leveling.

Still shaking?

If a level washer still bangs, check the load first: one heavy item such as a rug can throw the drum off balance. Persistent shaking with every load may mean worn suspension rods, springs or shock absorbers, or failing drum bearings. For brand-specific error codes during unbalanced loads, see our LG washer error codes guide.